Failure Analysis Reports

Our customers use the storage devices we offer in global applications or mission critical equipment. When and if a problem arises we know it is crucial that the root cause of the issue is found quickly so potential risk can be calculated. We provide a full failure analysis report on all potentially defect items and a comprehensive RMA policy so that resolution can be found in a timely manner. Often we find the issue is not a storage issue but we undertake the work anyway so our customers can rule out the storage as a point of concern and look to find where the real issues lie.