SpeechAttendant Voice Activated Directory

SpeechAttendant is the industry’s most accurate and natural speech-enabled auto attendant solution that gives telephone callers the freedom of using natural speech commands to gain access to people, information and telephony resources, without operator intervention.

SpeechAttendant provides fast, cost-efficient call transfer. Internal and external callers can get connected and directly transferred to whoever they want to speak to by dialing one telephone number and simply saying the name or department. No more call queuing or complex menus to navigate, and no time wasted trying to remember or look up numbers. Callers are greeted with a personalised service that uses natural speech and that is more sophisticated and user-friendly than current “touch-tone” technology.

In multi-lingual environments, the SpeechAttendant system can even provide its service in the caller’s preferred language.