About Us
Established in 1984, Brainboxes is one of the leading Serial communication device developers and manufacturers in the World.
Headquartered in Liverpool, UK, it has a team of highly qualified software and hardware designers, matched by a world-class in-house, volume manufacturing facility and a global distribution chain.
Substantial investments in R&D and manufacturing have gained us a reputation for products that are easy to use, highly configurable and extremely reliable. Our in-house manufacturing facility gives us an unparalleled level of flexibility and control to meet even the tightest deadlines.
Brainboxes mission is to provide innovative data communication products to ensure customers can Connect, Configure and Control their serial devices.
Using advanced design and manufacturing techniques we won the Manufacturing Institutes "Manufacturer of the Year Award 2007" and prestigious European Electronics Industry Awards, "Manufacturer of the Year 2005".Exceptional quality and reliability from Lean Six Sigma manufacturing processes have enabled Brainboxes to offer customers a lifetime warranty and free technical support for all serial products.
Brainboxes has a world class Research and Development department with considerable experience in both hardware and software design skills. Covering chip design to board layout, including firmware, device driver and application software engineering - we have proven expertise at all levels of product design. The R&D team comprises 40% of all Brainboxes employees, many with two degree level qualifications.
Brainboxes' production facility offers a highly flexible and responsive surface mount production line (SMT), capable of single and double sided assembly of all our own products.
We pride ourselves on offering the industry's best technical support for free to our customers. The support offered is in depth and covers all products over a wide range of operating systems and applications. Our team can be contacted Monday-Friday between the hours 9am-5pm (BST), Current Time in the U.K - 15:02:
By Telephone - +44 (0)151 220 2500
By Email - by filling in the Support Form or at support@brainboxes.com
By Remote Desktop Connection - allows remote keyboard and mouse control by our support team as an aid to quickly solving user technical issues
Integrated as part of the development team, Technical Support Engineers develop Utility application software to support product development and small made-to-measure customer requirements.
