Electronic repairs and rework

Supporting customer products in the field is a key part of any organisation’s service. We can take that pain away from you by using our Electronic repairs and rework section. We can provide a dedicated Electronic repairs and rework customer phone line that your customers call and we mange in your name. A full quality Electronic repairs and rework system including Returns Authorisation Numbers, regular reporting and escalation process can be provided. Whilst we mainly support products we have manufactured, we are able to undertake other legacy product repairs and support if appropriate. This will all help reduce your overhead and administration costs whilst providing a direct quality repairs and support service for your customers. We can also manage the interaction process with your customers directly saving you the administration and management control costs.