Unified communications 'a key business continuity tool'

VoIP phones and other unified communications solutions allow companies to continue to function in the face of disruption, it has been suggested.

Talking to Siliconrepublic.com, communications expert Mary Bradshaw outlined a couple of cases in which the solutions helped her colleagues to carry out their work despite potentially damaging disruption.

In one case, she outlined that the recent ash cloud problems did not affect her organisation.

"About eight of my colleagues - some from Brazil and some from Mexico - were stuck in London for one week," she explained to the website.

"Because we use unified communications technology, they were able to access all of their work applications and virtually attend all of their internal meetings."

Last month, research by Frost & Sullivan suggested that demand for VoIP phones and SIP trunking services is set to rise in the next couple of years, with the market expected to earn revenues of up to $3.9 billion (£2.5 billion) by 2016.

Posted by Jon Folb